Deductions & chargebacks
Turn every retailer deduction into a case you can investigate, dispute and recover, before the claim window closes. Horizon Deductions, on its own or inside Horizon Operations.
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FAQ
Both are money a retailer takes off a payment. “Chargeback” usually means a fine or fee (compliance, OTIF, labeling); “deduction” covers those plus shortages, pricing, promotions and returns.
Horizon Deductions drafts a dispute letter from the facts and bundles it with your evidence into a single-PDF packet. You review it, then email it from the app or paste it into the retailer’s portal.
Horizon Deductions imports SPS Commerce 820 remittance exports and any deductions spreadsheet, with the column mapping saved for next time. Connected to Horizon Operations, deductions also match to orders, BOLs and sales on their own. Pulling directly from a specific retailer’s portal is a custom build we can do.
Start using Horizon Operations today, or talk with us about the system your business needs.
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Horizon Operations
14-day free trial, then from $199/month with founder pricing (list $399), flat. Horizon Deductions included.
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A conversation about how your business runs, where it breaks, and what to build.
