Horizon Deductions
Find, dispute and recover retailer deductions.
Bring every deduction in, decide what’s valid, dispute the rest with the right evidence before the deadline, match the repayments, and learn what deductions really cost.
$99/month with founder pricing (list $199) on its own · included with every Horizon Operations plan · 14-day free trial
Want someone to walk you through it? Book a call
What it does
From remittance to recovered, in one place.
Deductions pile up faster than anyone can dispute them, and the claim window closes before anyone looks. Horizon Deductions turns each one into a case with an owner, a deadline and the evidence to win it.
- 01
Bring every deduction in
Import SPS Commerce 820 remittance exports, split into payments, invoice payments, deductions and repayments. Or upload any deductions spreadsheet: the column mapping is guessed, saved for next time, and every import can be undone in one click.
- 02
Decide what’s valid
Reason codes map to 12 CPG categories per retailer, from shortages and compliance fines to trade promotion and slotting. Each deduction gets a category, an owner, a root cause and a dispute deadline.
- 03
Dispute with the right evidence
An evidence checklist for each category tells you what to attach. Upload the documents, let AI draft the dispute letter from the facts, and send the single-PDF dispute packet to the retailer from the app.
- 04
Match the money that comes back
Repayments are matched to disputes automatically when they’re clear, with a queue for the rest. Partial recoveries and split repayments are handled.
- 05
Learn what deductions really cost
Retailer scorecards show deductions as a percentage of sales and your win rate. Aging, root causes and a month-end close report give accounting the numbers without a spreadsheet.
The work queue
Every deduction has one status, from the day it lands to the day it’s closed. Dispute deadlines per retailer, and daily emails before anything passes its window.
- New
- Researching
- Ready to dispute
- Disputed
- Recovered
- Partially recovered
- Denied
- Valid
- Written off
Inside the app
Every deduction, ready to win.
Each deduction shows its next step, the documents the retailer will ask for, and how that retailer takes disputes. Draft the letter, build the packet and send it without leaving the page.
Know which retailers cost you most.
The retailer scorecard puts deductions next to gross sales, so you see the real share each retailer takes, what you’ve recovered, and how often your disputes win.
Everything included
One feature set. No tiers to decode.
Whether you buy Horizon Deductions on its own or get it with Horizon Operations, it’s the same product.
- Deduction work queueNew, past deadline, due soon, follow-ups and mine. Assignees, bulk actions and a status for every stage.
- SPS 820 and spreadsheet importsRemittance exports, portal exports and old trackers, with a saved column mapping and one-click undo.
- Evidence checklist and uploadsWhat to attach for each deduction category, with the documents stored on the deduction.
- AI-drafted letters and dispute packetsA dispute letter drafted from the facts, bundled with every PDF and image into one packet you can email to the retailer.
- Repayment matchingRepayments matched to disputes, including partial recoveries and split repayments.
- Scorecards, aging and month-end closeDeductions as a % of sales and win rate by retailer, aging, root causes and a close report for accounting.
- Trade promotion calendarPlanned versus deducted spend for every promotion, so a trade deduction is matched instead of disputed.
- Reason-code mapping per retailerA starter list, keyword rules and a “codes to map” queue for anything new.
- Deadline emails and weekly digestA daily email for deductions about to pass their dispute deadline, and a weekly digest of what moved.
- Team rolesOwners, admins and members, in one or more brand workspaces.
Standalone or connected
On its own, or inside Horizon Operations.
Start with Deductions alone and keep the tools you have. Add Horizon Operations whenever you’re ready, and your workspace links to it: nothing moves, and deductions start matching themselves.
Horizon Deductions
$99/month$199
- Import from SPS 820 and spreadsheets
- Your whole team, flat price
- Link to Operations later; nothing moves
With Horizon Operations
$0 extra, from $199/month
- Orders, BOLs and sales pulled in automatically
- Deductions match to the PO on their own
- Included with every Operations plan
$99/month, or included
For brands that want retailer deductions under control without changing anything else they use.
$99 /month$199
Founder pricing: half off, locked in for as long as you stay subscribed. Open to our first 25 customers per product through March 31, 2027, whichever comes first.
Flat for your company, not per user. Included at no extra cost with Horizon Operations (from $199/month) and Operations Scale.
14-day free trial · No setup fee · Cancel anytime
- Deduction work queue with dispute deadlines
- SPS 820 remittance and spreadsheet imports
- Evidence checklist and AI-drafted dispute letters
- Single-PDF dispute packet, emailed from the app
- Repayments matched to disputes
- Retailer scorecards, aging and month-end close report
- Trade promotion calendar: planned vs deducted
- Daily deadline emails and a weekly digest
- Connects to Horizon Operations when you add it
FAQ
Questions about Horizon Deductions
Do I need Horizon Operations to use Horizon Deductions?
No. Horizon Deductions works on its own at $99/month with founder pricing (list $199). Import your remittances and spreadsheets and start working deductions the same day.
What if I add Horizon Operations later?
Your Deductions workspace links to your Operations company and becomes included in your Operations plan. Nothing moves and nothing is re-entered; deductions simply start matching to orders, BOLs and sales automatically.
Is there a free trial?
Yes, 14 days with every feature.
Is pricing per user?
No. $99/month is flat for your whole team, and it’s included at no extra cost with every Horizon Operations plan.
Which retailers does it work with?
Any retailer that sends remittances or deduction reports. Reason codes are mapped per retailer, starting from a built-in list.
Does it file disputes for me?
It drafts the letter and builds the dispute packet; you review and send it from the app or through the retailer’s portal, with per-retailer portal instructions.
Stop leaving deductions on the table.
Start a 14-day free trial of Horizon Deductions, or get it included with Horizon Operations.
Use our software
Horizon Operations
14-day free trial, then from $199/month with founder pricing (list $399), flat. Horizon Deductions included.
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Consulting & custom systems
A conversation about how your business runs, where it breaks, and what to build.