Horizon Operations
From raw materials to retailer scorecards: inventory, production, omnichannel sales, deduction management and a built-in Claude integration, in one system.
No sign-up for the demo · from $199/month flat with founder pricing (list $399) · 14-day free trial · Horizon Deductions included
Want someone to walk you through it? Book a call
From lot tracking to retailer scorecards — every feature in Horizon solves a problem specific to consumer goods brands.
Real-time SKU and material inventory across every location, with full lot traceability and automated low-stock alerts.
Manage production POs from planned to delivered with real COGS calculated at every stage of the run.
Every order from every channel in one place, with ASN deadlines and routing compliance tracked before they become chargebacks.
Track every retailer deduction, categorize it, and surface the highest-value disputes with live margin per order, channel, and SKU.
A composite score across 5 pillars — Revenue, Distribution, Margin Health, Operational Excellence, and Inventory Readiness — updated continuously.
Horizon monitors routing guides, ASN deadlines, and compliance requirements in real time — alerting you before the chargeback lands.
Horizon tracks across 300+ carriers in real time — from the moment a label prints to delivery confirmation.
FedEx, UPS, USPS, UniUni, and hundreds more — tracked automatically from the moment a label prints.
Every carrier scan imported automatically. No tracking numbers to enter. No tabs to refresh.
Delayed or stuck? Horizon surfaces it instantly — before your buyer files a claim.
Compare carrier performance by lane, service level, and season. Hold your 3PLs accountable.
Shipment signed at the dock? Horizon matches the PO and queues your invoice automatically.
Every metric your ops, finance, and leadership teams need — purpose-built for how consumer brands actually run.
| SKU | Channel | Revenue | COGS | Margin $ | Margin % |
|---|---|---|---|---|---|
| Variety Pack 18ct | Wholesale | $32.4K | $953 | $31.5K | 97.1% |
| Green Bar 12ct | Wholesale | $43.9K | $15.4K | $28.5K | 64.9% |
| Choco Crunch 12ct | Wholesale | $15.4K | $5.4K | $10.1K | 65.5% |
| Vanilla Dream 12ct | Wholesale | $9.6K | $3.5K | $6.1K | 63.7% |
| PB Power Bites 20oz | Wholesale | $2.9K | $884 | $2.0K | 69.2% |
| Material | Type | Supplier | $ / Unit | Total Spend | % of COGS |
|---|---|---|---|---|---|
| Oat Base Blend | Ingredient | NutriBlend | $0.42 | $63.2K | 40.4% |
| Flow Wrap Film | Packaging | NutriBlend | $0.18 | $37.2K | 23.8% |
| Corrugated Case | Packaging | GreenPak | $0.31 | $28.8K | 18.4% |
| Whey Protein Blend | Ingredient | NutriBlend | $0.22 | $16.5K | 10.6% |
| Inner Carton | Packaging | GreenPak | $0.11 | $10.6K | 6.8% |
| Retailer | Type | Amount | Filed | Status | Action |
|---|---|---|---|---|---|
| Walmart | Compliance | $2,840 | Jun 12 | In Review | Dispute → |
| Target | Short Ship | $1,960 | Jun 28 | Won | Closed |
| Whole Foods | Label | $1,420 | Jul 3 | Filed | Track → |
| Sprouts | Compliance | $980 | Jul 9 | Overdue | Urgent → |
| Costco | Short Ship | $640 | Jul 14 | Filed | Track → |
Connect once, set a schedule, and Horizon automatically exports your reports — Margin & COGS, Retailer Rankings, Deductions, Inventory — straight to a Google Sheet your whole team can access.
Generic ERPs weren't designed for deductions, brand health, or retailer scorecards. Horizon was — built from day one for how CPG brands actually operate.
Active Shipment Tracking
PO #4521 → Whole Foods
FedEx Ground · ETA Jan 14
Warehouse Emailing
✦ AI DraftedBrand Health Score
↑ +5 pts this month
Real-time · 5 pillars · 18 signals
View breakdown →Dispute Tracking
✦ AI AssistTarget · #D-2948
−$1,240POD on file. Invalid per vendor agreement §4.2. Estimated win probability: 89%
Margin by Order
Retailer Scorecards
NetSuite costs $1,500+/mo and takes months to implement. Cin7 wasn't built for CPG. Spreadsheets don't scale. Horizon is purpose-built — and ready in days.
← Scroll to compare →
| Feature |
Horizon
|
NetSuite
|
Cin7
|
Spreadsheets
|
|---|---|---|---|---|
Brand Health Score Composite score across 5 CPG-specific pillars |
✕ | ✕ | ✕ | |
CPG deductions management Track, categorize, and dispute retailer chargebacks |
✕ | ✕ | ✕ | |
Retailer scorecards Revenue, margin, and chargeback rate per account |
✕ | ✕ | ✕ | |
Lot traceability Full chain of custody from PO to sale |
~ | ✕ | ||
Omnichannel order management Wholesale, Shopify, Amazon in one view |
✕ | |||
Time to value How fast you're actually up and running |
Days | 3–6 months | 2–4 weeks | Today |
Built for CPG Designed for the way consumer brands actually operate |
✕ | ~ | ✕ |
Pricing
Founder pricing: half off, locked in for as long as you stay subscribed. Open to our first 25 customers per product through March 31, 2027, whichever comes first.
Every feature, every integration and Horizon Deductions are in all three. Pick the plan that fits your locations, team and order volume; orders are never blocked on any of them, and you can upgrade any time from Settings → Billing.
For growing brands running inventory, production, retail orders and deductions from one place.
$199 /month$399
Horizon Deductions included
The same product with bigger limits, for brands with more warehouses, people and orders than the Operations plan allows.
$399 /month$799
Horizon Deductions included
For brands shipping more than 10,000 orders a month. The same product with no order limit, priced to your volume.
from $1,500 /month
Horizon Deductions included
Every plan starts with the same free trial; choose Operations or Scale in the app at checkout, or talk to us about Enterprise. Compare every plan and limit on the pricing page.
FAQ
Yes. Try the live demo opens a private sandbox of Horizon Operations filled with sample data for a CPG brand. No sign-up, nothing to install, and nobody else sees it. It clears after a day.
14 days with every feature. Subscribe any time from Settings. If you don’t, your data is kept, just locked.
No. Pricing is flat for your company. Horizon Operations is $199/month with founder pricing (list $399) with up to 5 team members and 2 locations; Operations Scale is $399/month with founder pricing (list $799) with unlimited team members and locations. Both include Horizon Deductions.
Upgrade to Operations Scale in Settings → Billing; the change is prorated. Locations and team members are hard limits with an upgrade prompt; the orders a plan includes are a guide with a meter, and nothing stops working.
Horizon handles it, and never blocks orders on any plan. Horizon Operations Enterprise has no order limit and starts at $1,500/month, priced to your volume. Start the free trial today and talk to us about Enterprise pricing while you try it.
Not today. It tracks ASN, routing and MABD deadlines, but EDI stays with your EDI provider. We can build a custom EDI integration.
Yes. Connect Horizon to Claude and ask about inventory, orders, forecasts and deductions in plain English, or have Claude create POs, update orders and log deductions for you. Claude sees only your company’s data, and can only do what your Horizon login allows.
No. It works alongside your accounting. With QuickBooks connected, invoice and bill payment status syncs back.
A setup wizard with CSV templates for every step. Shopify and Amazon orders import when you connect them.
Yes. Most lists and reports export to CSV, and a full export is available on request.
Tell us. We build custom systems, including extensions to Horizon Operations.
The live demo opens a private sandbox with sample data for a CPG brand in about ten seconds. Or talk with us and we’ll walk you through it.
Use our software
Horizon Operations
14-day free trial, then from $199/month with founder pricing (list $399), flat. Horizon Deductions included.
Work with us
Consulting & custom systems
A conversation about how your business runs, where it breaks, and what to build.
