Built exclusively for CPG brands

Finally. An operating system
built for CPG.

Horizon connects every part of your brand and turns your data into the decisions that actually move the needle.

Built by CPG operators — not just software engineers. We've managed the wholesale accounts, wrestled with the chargebacks, and lived in the spreadsheets.

Horizon dashboard
The Problem

Most CPG brands don't know
what they're missing.

Deductions pile up. Chargebacks slip through. Margins quietly erode. Most operators discover these problems months too late — if at all. Horizon finds them in real time.

Deductions
$4,200
Invalid deductions found this month across 3 retailers
Action needed
Fulfillment
2 orders
At risk of chargeback — routing deadline in 18 hours
At risk
Margin Health
$890/mo
Amazon co-op rate overpayment quietly draining margin
Detected
Inventory
18 days
Variety Pack projected to stock out before next PO window
Low stock
Accounts Receivable
$31K
Overdue more than 60 days across 3 wholesale accounts
Past due
Brand Health
−8 pts
Operations pillar declining — chargebacks dragging score
Review
The Solution

Horizon catches it all.
Before it costs you.

Every issue surfaced in real time — deductions flagged, margins tracked, inventory forecasted, receivables monitored. Here's what Horizon found.

Deductions
$4,200
Invalid deductions flagged and organized — dispute-ready in one click
Recovered
Fulfillment
Protected
Routing deadlines monitored — alerts sent 48 hours before cutoff
On track
Margin Health
$890/mo
Co-op rate overpayment flagged and corrected before next invoice
Sealed
Inventory
PO sent
Stockout predicted 6 weeks out — purchase order auto-drafted
Covered
Accounts Receivable
$31K
Overdue accounts flagged, payment plans initiated this week
In progress
Brand Health
+12 pts
Operations pillar recovering — chargebacks resolved, score climbing
Improving

The Horizon Way

One system, built for how CPG actually runs.

Horizon connects every shipment, retailer, deduction, and PO into one operating system — so your team always knows where you stand and what to fix next.

See how Horizon works →
01 Every retailer and channel in one dashboard
02 One brand health score across your whole operation
03 Catch issues before they turn into chargebacks
04 Dispute deductions in hours, not weeks
05 Know your real margin on every SKU, every retailer
Built for CPG

Where other ERPs fall short,
Horizon excels.

Generic ERPs weren't designed for deductions, brand health, or retailer scorecards. Horizon was — built from day one for how CPG brands actually operate.

Active Shipment Tracking

Ordered Picked In Transit Received Done

PO #4521 → Whole Foods

FedEx Ground · ETA Jan 14

En Route

Warehouse Emailing

✦ AI Drafted
To ops@acmewholesale.com
Re PO #4521 — Confirm Receipt
Hi team, please confirm receipt of 12 cases of SKU-001. Let us know of any discrepancies before we process the invoice...

Brand Health Score

73 /100

↑ +5 pts this month

Operations
68
Financial
82
Retail Performance
71
Supply Chain
65
Marketing
79

Real-time · 5 pillars · 18 signals

View breakdown →

Dispute Tracking

✦ AI Assist

Target · #D-2948

−$1,240

POD on file. Invalid per vendor agreement §4.2. Estimated win probability: 89%

In Dispute File now →

Margin by Order

Whole Foods
38.2%
Sprouts
31.4%
Amazon
18.7%
Kroger
32.9%

Retailer Scorecards

Retailer Fill On-Time Grade
Whole Foods 98% 96% A+
Sprouts 94% 91% A
Amazon 87% 82% B+
Target 91% 88% A−
Getting Started

Up and running in days.
Not months.

Connect, configure, and go live — your Horizon specialist handles the heavy lifting.

5
Days
Average time to go live
1
Specialist
Dedicated to your onboarding
$0
Setup Fee
Always included
Day 1

Connect Your Stack

Link Shopify, Amazon, QuickBooks, and your carriers in minutes. No IT team or custom code needed.

Days 2 – 4

Guided Setup, Your Way

Work through our onboarding module at your own pace, with a Horizon specialist ready to jump in.

Day 5 – 7

Go Live & Get Insights

Dashboards, margin analysis, deduction tracking, and Brand Health Score — live from day one.

Customer Success

A teammate, not
a help desk.

Horizon is built to help you make decisions — and when you need help getting there, we're right inside the platform with you. Real support from people who know CPG, not bots or ticket queues.

Submit from anywhere in the app

Open a support ticket without leaving Horizon. No external portals, no separate logins — just ask.

Real responses within hours

You get a direct reply from someone who understands CPG — chargebacks, retailer ops, production planning. Not a bot, not a script.

Your CSM knows your business

We track your SKUs, retailers, and history. Context is never lost — you never have to explain yourself twice.

Full history, always visible

Every message, update, and resolution lives in one thread. Nothing falls through the cracks.

Horizon — Support
TKT-0142
Inventory sync not updating for Whole Foods
Open
Sarah Chen · Prime Health Foods Opened Today, 9:14 AM
Sarah Chen
Hey — our Whole Foods channel inventory hasn't synced since yesterday. We have units at the LA warehouse but the platform is showing zero. This is pretty urgent as we have an order coming in tomorrow.
Today, 9:14 AM
Alex · Horizon
On it, Sarah. Found a sync gap tied to yesterday's warehouse adjustment — the count didn't post correctly to the Whole Foods feed. Correcting it now. Should reflect the right inventory in the next few minutes. I'll confirm once it's live.
Today, 9:31 AM
Alex · Horizon
All fixed — LA warehouse is now showing correctly on the Whole Foods channel. You're good for tomorrow's order. Also flagged this adjustment type for a watch rule so it doesn't slip through again.
Today, 9:44 AM
Reply to Sarah…
Get Started

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in action.

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Personalized demo — tailored to your inventory, production, and sales workflow
No pressure — we'll tell you if it's not a fit
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