New national retailer
Multi-DC POs, routing deadlines and compliance fines, tracked in a shared sheet.
- Retail order workflow with DC splits
- Routing, ASN and label deadline alerts
- Pick details sent to the 3PL from the order
Custom systems
Your business isn’t off-the-shelf. Your software doesn’t have to be either.
Internal software built around your retailers, warehouses and workflows, by people who run CPG operations. Every build starts with a consultation.
What we build
Systems for the parts of CPG that break first.
Examples, not packages. Tell us where it’s breaking.
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Custom operations platforms
Orders, inventory, POs and deadlines in one place.
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Retail order management
DC splits, MABDs, ASN and routing, built to each retailer’s rules.
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Inventory & 3PL visibility
One inventory number across 3PLs, co-packers and FBA.
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Deduction management
Every remittance line matched to its PO, proof and deadline.
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Purchasing & production planning
Materials and co-packer runs planned against real demand.
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Forecasting systems
Retailer × SKU forecasts that fill in actuals on their own.
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Retail sales dashboards
Sell-in, sell-through and distributor data in one view.
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Month-end & margin analysis
COGS, trade spend and deductions pulled together for close.
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Integrations between systems
ERP, EDI, 3PL portals, Shopify, Amazon and accounting, connected.
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Executive dashboards & reporting
The Monday numbers, built once and updated automatically.
Connected, not replaced
Keep what works. Connect it through one system.
What you run on today
- Retailer portals
- EDI provider
- 3PL portals
- ERP
- Shopify
- Amazon
- QuickBooks
- Google Sheets
- Email & PDFs
Your team, copying data between systems
- · Weekly report, rebuilt every Monday
- · Three different inventory numbers
- · Deductions in a spreadsheet
- · Order status: “ask the 3PL”
- · Month-end: a week of exports
- · Forecast: last quarter’s file
Your Horizon system
Built around how you operate
- →Retail order workflows
- →One inventory number
- →Deduction cases & recovery
- →Live dashboards
- →Deadline & stock alerts
- →Month-end close
Example builds
What this looks like in practice.
Illustrative scenarios, not client case studies.
Deductions nobody owns
Remittances arrive as PDFs; claim windows close before anyone looks.
- Remittance lines imported as cases
- Auto-match to PO and proof of delivery
- Queue sorted by deadline and dollars
Three warehouses, three numbers
Two 3PLs plus FBA, each with its own portal and counts.
- Scheduled feeds from each warehouse
- Lot-level reconciliation log
- One view of weeks on hand by channel
How a custom build works
You know your business. We handle the technology.
No spec required. Explain your business like you would to a new ops hire.
- 1
Phase 1
Consult
A consultation on how your business runs and where it breaks.
- 2
Phase 2
Design
The workflows, integrations and what to build.
- 3
Phase 3
Build
Working software you see along the way.
- 4
Phase 4
Implement
Your data loaded, your team trained.
- 5
Phase 5
Improve
The system grows as your business does.
Pricing
Start small. Grow into more.
Every price is fixed and agreed before we start. These are starting points; your quote depends on scope.
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Quick Build
From $2,500
fixed price
One focused tool, report or connection, delivered in 1–2 weeks. No discovery phase.
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Horizon Add-on
From $500
setup, plus a small monthly fee
A connection or feature added to your Horizon Operations account, like an EDI or 3PL feed.
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Managed Custom System
From $8,000
plus a monthly support plan
Built around how you run. We host it, support it and keep every integration working.
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Owned Custom System
From $15,000
support optional
The code, database and hosting live in your own accounts from day one.
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Fixed price, signed scope
Discovery starts at $500 and is credited to your build. You approve the scope and price before any work begins.
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Your data stays yours
Every system gets its own isolated database. Want the code too? Own it from day one, or buy out a managed system later.
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Pay upfront or spread it out
Spread a managed build over 12 months with about 25% down, so a new system never needs a big check.
Book a consultation
A 30-minute call to find the right option.
FAQ
Common questions
Do we have to replace our ERP?
Usually not. Most of what we build sits alongside your existing systems and connects to them.
What does a custom system cost?
Quick Builds start at $2,500. Managed custom systems start at $8,000, or about $2,000 down with the rest spread over 12 months. Your exact price is fixed in writing before any work begins.
Do we own what you build?
Your data is always yours, in its own isolated database. On a managed system we host and support the code, and you can buy it out at any time. On an owned system, the code, database and hosting are in your accounts from day one.
How long does it take?
We build in phases, starting with the problem that costs you the most, so you see working software early.
Can it connect to our EDI, 3PL and marketplaces?
Yes. Integrating the portals, feeds and tools you already use is part of most builds.
Are you a software agency?
No. We’re CPG operators who build software. We also make Horizon Operations, and custom builds can start from its proven modules.
We’re not sure what we need. Can we still talk?
Yes, that’s most first conversations. CPG Systems Consulting is also an option.
Tell us what’s not working.
Every custom build starts with a consultation. Or start using Horizon Operations today.
Use our software
Horizon Operations
14-day free trial, then from $199/month with founder pricing (list $399), flat. Horizon Deductions included.
Work with us
Consulting & custom systems
A conversation about how your business runs, where it breaks, and what to build.